Get in touch with the DateAndTimePro team
Support, feedback, business, and press inquiries — a real human reads every message and responds within one business day.
What can we help with?
Pick the closest topic and your email will open with the subject line already filled in. This helps us route your message to the right person faster.
Bug or accuracy issue
A tool returned a wrong time zone, wrong date, or the page won't load. Please include the tool URL, the input you used, and what you saw.
Email about bug or accuracy issueFeature request
An idea for a new tool, an improvement to an existing tool, or a workflow we don't yet cover.
Email about feature requestBusiness or partnership
Partnerships, integrations, embedding our widgets in your product, or custom enterprise plans.
Email about business or partnershipPress or media
Interviews, quotes, or background information for an article about time, scheduling, or remote work.
Email about press or mediaPrivacy or data request
Access, correction, or deletion requests for any personal data we hold about you.
Email about privacy or data requestSomething else
Anything that doesn't fit the categories above — billing, account, general questions.
Email about something elseWhat to include for a fast reply
A few details up front help us reproduce the issue, find the right fix, and reply in one round instead of three.
- The page or tool URL you're writing about.
- What you tried, what you expected, and what happened.
- Your browser and device (e.g. Safari 17 on iPhone 15, Chrome on Windows).
- Screenshots or screen recordings if the issue is visual.
Response expectations
Bug reports
Acknowledged the same day, fix prioritized by severity.
Feature requests
Acknowledged within 1 business day. We log everything for our roadmap review.
Business / press
Handled by the founder directly, usually within 24 hours.
Privacy requests
Handled within the deadlines required by applicable law (typically 30 days).
Common questions
How fast will I hear back?Show answerHide
We respond to most messages within one business day. Press and active business inquiries are prioritized.
Do you offer phone support?Show answerHide
No — we focus on fast, well-documented written support so we can resolve the same question for many users at once.
Can I report an inaccurate time zone or holiday?Show answerHide
Yes — please use the bug report topic above with the city or country name, the date you observed, and what you expected.
Do you read every message?Show answerHide
Yes. A real human on the DateAndTimePro team reads every inbound message. We don't use AI to triage support.
Other ways to get help
Many questions are already answered in our self-serve resources — these are usually faster than email.
Ready to write us?
One email address, every kind of inquiry. We read everything and respond within one business day.
support@dateandtimepro.com